The second-hand marketplace Members Share Frustration About Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Countless users and merchants have taken to social media claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the new system was more in line with similar services.
It has advised users to review their products and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Changes
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.